We understand and we want to help
You are probably in a tense, stressful situation, having had either your home or business premises damaged. We understand what you’re going through.
We have over 20 years and over 1000 claims of experience helping people in the exact same situation you are in right now.
Insurance companies may reject claims on technical grounds or attempt to disrupt claim settlement by using confusing terminology and jargon to avoid paying out.
Working for you and not the insurer, we know exactly how to prepare, negotiate and settle your claim, communicate with your insurance company and liaise with any insurers representatives & loss adjusters.
Wouldn’t it be great to find someone who is in your corner, working with you who can take care of everything to make your life easier and without it costing you additional fees?
Would you like someone to step in and just “get it all done” for you?
That’s what we do – and the best part for building damage repair claims: you don’t pay us anything more than your policy excess, which insurers may ask us to collect as part of a settlement or a repair invoice.
You are welcome to continue reading, but if time is of the essence please:
“Following a theft of lead flashing from our commercial building, we suffered a large flood of water following a storm over the weekend in two of our office suites. Graham and his team arrived the next day and took complete control of the situation, removing wet and damaged material and set up dehumidifiers and driers to help stop build of humidity.
We were so pleased with the work we asked the team to undertake further private works involving structural alterations and the removal of internal partitions, work that we had been putting off.”
Your Claim are independent loss assessors. We have over 20 years helping people after their home or business premises has been damaged.
Our clients include insurance brokers, letting & managing agents, block management companies, investors, landlords and property managers responsible for the maintenance of residential and commercial buildings.
Pictured: Graham Pretty, Managing Director & Veli Bekir, Claims Consultant
Graham Pretty – Loss Assessor and Project Manager
Graham founded Your Claim in 2016 after a long and varied career in the building industry starting work for a concrete supplier, builders merchants, specialist and main contractor and a building surveying company. Graham is a BDMA & PCA trained technician and surveyor and takes a clear and pragmatic approach to building damage, offering a 24/7 emergency response and certainty to distressed policyholders.
Outside of work he spends most of the time following his 3 sons sporting endeavours and walking the family dog a very industrious working cocker spaniel!
Likes: Cricket, Onion bhajis
Dislikes: Marzipan, Warm beer
Veli Bekir – Claims Consultant
Veli has been in the industry since 1999 and has a wealth of experience having worked for both Insurers and policyholders directly. A keen business networker Veli offers his clients outstanding expertise in the interpretation of policy cover and covenants, specialising in major loss, business interruption and contents claims.
Velia likes to socialise and a keen Liverpool fan, Veli enjoyed playing football in his younger days and now coaches his son’s U8s team at weekends.
Likes: Social gatherings, My beard
Dislikes: DIY, Disorder
“Absolutely brilliant service from Graham and his team. After our water tank leaked through to our ceiling, Graham arranged everything with our insurance company, had the damage rectified with minimal input from ourselves.
The team he used were polite, courteous and respectful of our home. I would highly recommend Graham every time.”
To complement our buildings insurance claims management service we repair buildings that have suffered damage including flood; fire damage; water escape, oil or chemical leaks; criminal, impact & storm damage.
This often involves a 24/7 emergency call out response.
Following an emergency, we isolate fuel or water sources, secure your properties and implement a disaster management plan; emergency drying, strip out of damaged fabric, power and services connections and the treatment and necessary disposal of hazardous material and waste.
These are kind words from an East London Landlord following Your Claim managing building repairs:
“I must say Mr Pretty attended to our property efficiently and in a timely manner. All the work was completed to a high standard while at the same time making sure that the basic amenities were available to residents while the work was being carried out.”
With a blend of building, property and insurance expertise we have the exact experience for property-related repairs and building insurance claims. We know exactly what is required to protect your asset and restore your building back to its former glory.
Your Claim works for YOU, not your insurance company so working in your best interests is our priority.
Your Claim is not employed to represent the insurer, and therefore no conflict of interest exists, we safeguard your building, forensically inspecting secondary and primary building damage, specify a high quality repair and appoint reputable and experienced tradesmen meeting building regulations wherever required, health and safety requirement offering a twelve month patent and latent defect guarantee.
Your Claim’s validation and managed-building repair service comes without any supplementary charge, other than your insurance policy excess which may or may not be payable. Insurers pay our costs.
If you have any questions relating to how we can help you.