flood and water damage insurance claims

Regardless of where it’s coming from, excess water can cause a great deal of damage to your property, very quickly.

If you’ve noticed flooding from a leak, a burst pipe, bad weather, or something else entirely, you need to call Your Claim right away for expert advice and a fast response. We can help negotiate your commercial or domestic insurance claim for water damage, not to mention arrange remedial works where necessary to get your property back to its best.

Case Studies

Flood Damage in Romford, Essex

Domestic Storm / Flood Damage in Romford, EssexWhen a freak hailstorm hit Gidea Park in Romford in June, we were contacted by a landlord who’s investment property had been severely affected by flash flood water. Positioned in a natural borrow of a residential street...

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West London Mansion Block

West London Mansion BlockWhen YourClaim were called to investigate water damaged floors in a second floor apartment of a stunning West London redbrick mansion block, the scale of the task soon became apparent. A mains water ‘push fitting’ positioned under a shower...

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Managing a water damage claim at a popular local restaurant

managing a water damage claim at a popular local restaurantA popular eatery in this busy Essex town succumbed to water damage that originated from an office two storeys above the property, resulting in temporary closure.Acting as an authorised representative for the...

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Handling a huge flood at a managed investment property

handling a huge flood at a managed investment propertyYour Claim received a panicked call from a managing agent after a semi-detached bungalow was left devastated by mains pressure flooding without a tenant in situ.After speaking with the landlord, we visited the...

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Dealing with broken pipes from an upstairs bathroom

dealing with broken pipes from an upstairs bathroomYour Claim were contacted by the landlord of a property in the seaside town of Westgate-on-Sea in Kent. Their leaseholder needed help coordinating an extremely unpleasant claim for building damage that had occurred as...

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Is that a river beneath the kitchen floor?

is that a river beneath the kitchen floor?Your Claim was contacted by the letting agent for a large residential 5 bedroom property in a high net worth area of Colchester. On arrival, we met with a local plumber who was investigating an escape of water. With the with...

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Water can wreak havoc in your property

Water can break down the fabric of your building, wrecking its aesthetics in the process. Untreated leaks will cause rot and decay over time, which will weaken the structural joists of your property.

Even if the leak is not particularly fast-moving, you should always seek to find its source and fix it as soon as possible. Too much moisture will lead to the emergence of damp, resulting in the destruction of plaster, flooring and decorative finishes, not to mention unsightly mould and lingering smells that can make the property very unpleasant to live in.

How we can help

If your property has suffered flooding or water damage, you can rely on Your Claim to not only organise the correct repairs and restorative works but liaise with your insurance company to ensure you receive the right settlement according to the damage that has taken place.

We’ll act exclusively in your interests, handling your domestic or commercial insurance claim for water damage all the way from the initial call to final completion. Our team are well versed in PAS 64:2013 – the British Standard and code of practice for the mitigation and recovery of water damaged buildings – and will always work according to these guidelines.

we will:

1

Mitigate the damage and take steps to make your property safe again

2

Undertake risk assessments

3

Carry out comprehensive property surveys

4

Compile all the evidence we need to present your claim to your insurers

5

Determine what can be salvaged, and what needs to be disposed of

6

Arrange structural drying services using the latest equipment and techniques

1

Interpret your policy to make sure it does cover incidents of water damage

2

Liaise with your insurer and negotiate your claim on your behalf

3

Communicate with your loss adjuster, surveyor, and any other third party

4

Arrange specialist appointments in more complex scenarios

5

Push for interim payments where possible

How we can help

Our water damage insurance claims validation and building repair services come with no additional costs or fees. In most cases, you will only need to pay your insurance excess. The insurance company will settle our costs.

We can also still assist you if you are not currently insured.

get in touch

Contact us now to schedule a call with a member of our team and get the guidance you need to move forward with confidence.

book now >