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Advice for water & flood damage claims

Regardless of where it’s coming from, excess water can cause a great deal of damage to your property, very quickly.

If you’ve noticed flooding from a leak, a burst pipe, bad weather, or something else entirely, you need to call Your Claim right away for expert advice and a fast response. We can help negotiate your commercial or domestic insurance claim for water damage, not to mention arrange remedial works where necessary to get your property back to its best.

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Contact us now to schedule a call with a member of our team and get the guidance you need to move forward with confidence.

testimonial - long term damage to floor in the kitchen and bathroom

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water can wreak havoc in your property

Water can break down the fabric of your building, wrecking its aesthetics in the process. Untreated leaks will cause rot and decay over time, which will weaken the structural joists of your property.

Even if the leak is not particularly fast-moving, you should always seek to find its source and fix it as soon as possible. Too much moisture will lead to the emergence of damp, resulting in the destruction of plaster, flooring and decorative finishes, not to mention unsightly mould and lingering smells that can make the property very unpleasant to live in.

how we can help with water & flood damage claims

If your property has suffered flooding or water damage, you can rely on Your Claim to not only organise the correct repairs and restorative works but liaise with your insurance company to ensure you receive the right settlement according to the damage that has taken place.

We’ll act exclusively in your interests, handling your domestic or commercial insurance claim for water damage all the way from the initial call to final completion. Our team are well versed in PAS 64:2013 – the British Standard and code of practice for the mitigation and recovery of water damaged buildings – and will always work according to these guidelines.

our water & flood damage claim process

Our water damage insurance claims validation and building repair services come with no additional costs or fees. In most cases, you will only need to pay your insurance excess. The insurance company will settle our costs. We can also still assist you if you are not currently insured.

1.

Mitigate the damage and take steps to make your property safe again

2.

Undertake risk assessments

3.

Carry out comprehensive property surveys

4.

Compile all the evidence we need to present your claim to your insurers

5.

Determine what can be salvaged, and what needs to be disposed of

6.

Arrange structural drying services using the latest equipment and techniques

7.

Interpret your policy to make sure it does cover incidents of water damage

8.

Liaise with your insurer and negotiate your claim on your behalf

9.

Communicate with your loss adjuster, surveyor, and any other third party

10.

Arrange specialist appointments in more complex scenarios

11.

Push for interim payments where possible

what our customers say...

We have recommended Your Claim services on a number of occasions. Graham’s knowledge of his subject is second to none and he always works with us to quickly understand the extent of cover available…

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view our recent case studies

Your Claim has worked with countless policyholders over the years. Click below to take a look at a selection of our most recent success stories and learn more about the work we do to make our clients’ lives easier during challenging times.

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