theft & criminal damage insurance claims
Criminal damage, as defined by the Criminal Damage Act of 1971, is where someone causes damage to your property with intent to do so, without lawful excuse.
If someone has targeted your building in any way, we will look to recover your losses. Our loss assessors will support you through your home insurance claims process to ensure items are replaced and repairs are carried out quickly.
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What kinds of claims do we manage?
As you can imagine, theft and criminal damage claims are often complex and far-reaching. In the past, our loss assessors have managed cases relating to forced locks, broken windows, stolen fixtures, fittings and belongings, burglaries, graffiti, and even arson.
Thefts can also occur on the external fabric of a building, too. We regularly work with policyholders who have lost valuable materials such as lead flashing and copper pipe to thieves, not to mention expensive tools, equipment, and appliances. This issue is naturally more prevalent amongst commercial clients, particularly those who are running construction sites for new developments or large-scale renovations. That said, experience tells us that robberies and smash-and-grabs can occur anywhere, at any time.
How we can help
Regardless of whether you’re a homeowner or you own a commercial premises, we can assist you in assessing the extent of the loss you’ve suffered, letting you know what needs to be done to fix the damage, and setting suitable solutions in motion.
If extensive repairs are required following theft or criminal damage, we will send in the right professional team to restore the building and/or its contents in a timely manner. It means you don’t have to spend your valuable time coordinating tradespeople, leaving you free to go about your normal life. We’ll also liaise with your insurance company to ensure your case is managed efficiently and you receive the settlement you’re entitled to under the terms of your policy.
we will:
Mitigate the damage and take steps to make your property safe again
Undertake risk assessments
Carry out comprehensive property surveys
Compile all the evidence we need to present your claim to your insurers
Determine what can be salvaged, and what needs to be disposed of
Interpret your policy to make sure it does cover incidents of water damage
Liaise with your insurer and negotiate your claim on your behalf
Communicate with your loss adjuster, surveyor, and any other third party
Arrange specialist appointments in more complex scenarios
Push for interim payments where possible
How we can help
Our theft and criminal damage business insurance claims services come with no additional costs or fees. In most cases, you will only need to pay your insurance excess. The insurance company will settle our costs.
We can also still assist you if you are not currently insured.
get in touch
Contact us now to schedule a call with a member of our team and get the guidance you need to move forward with confidence.
book now >