how to make a claim
The good news is, the hardest part is behind you. You’ve already dealt with the shock of seeing your home, business premises or the block that you manage being damaged. Now it’s time to take action – with our help.
The first thing you need to do is review your insurance policy to make sure it hasn’t lapsed. You’ll also need to check the sums insured, and make sure you’re aware of any covenants or exceptions before you make a claim. Once you’re certain you have the right cover in place, we can start moving forward.
You could manage your property insurance claim yourself. But we’ll manage every valid claim to ensure indemnity is met, the policy holder is put back to pre-loss condition, and everything moves along as quickly and efficiently as it should. Work with Your Claim, and you’ll be able to use our extensive experience in handling property-related claims to your advantage.
If you find that your existing policy does not cover the damage that has taken place, or you did not have any insurance prior to the incident, we can still help you. Contact us for more information and to get the ball rolling.
get in touch
Contact us now to schedule a call with a member of our team and get the guidance you need to move forward with confidence.
how the insurance process works:
1
contact us
Contact us in the first instance for expert advice and immediate assistance
2
we will call your insurance company
We’ll deal with your insurance company, so you don’t have to. This will often involve corresponding with their loss adjuster and any other third parties
3
we will appoint a surveyor
If you’re arranging a building claim, we’ll appoint a Chartered Surveyor to your case where necessary to help interpret the provisions of your policy and oversee all reinstatements
4
emergency funding
We’ll negotiate emergency funding to help you get back on your feet quickly
5
organise repairs
We’ll organise repairs and other remedial works to the affected property
6
accommodation
We’ll arrange alternative accommodation for your whole family, including your pets
7
catalogue the damage
If we need to, we’ll catalogue the damage with high quality photos, comprehensive written reports, and a full inventory of your property’s contents if requested
8
confirm costs
We’ll confirm the costs involved in replacing your lost or damaged items
9
compile evidence
We’ll compile all the evidence, then present and file your claim with your insurers
10
agree settlement
We’ll manage all correspondence to agree a settlement you’re happy with
what our customers say...
We have recommended Your Claim services on a number of occasions. Graham’s knowledge of his subject is second to none and he always works with us to quickly understand the extent of cover available…
view our recent case studies
Your Claim has worked with countless policyholders over the years. Click below to take a look at a selection of our most recent success stories and learn more about the work we do to make our clients’ lives easier during challenging times.