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about us

Graham Pretty

Managing Director

As a BDMA & PCA trained technician and surveyor, Graham founded Your Claim in 2016 after a long and varied career in the building industry. He has extensive experience, having worked for a concrete supplier, a builders’ merchants and a building surveying company in the past, in addition to his time as a specialist and main contractor.

Graham takes a clear and pragmatic approach to building damage. His goal is always to provide reassurance and certainty to distressed policyholders in their time of need.

Veli Bekir

Regional Director Complex & Major Loss Assessor

Veli spent 10 years working for loss adjusters Crawford, McClaren, Sedgwick and a further 3 years working client side for independent loss assessors in Loughton, Essex. Specialising in complex and major loss claims Veli’s experience of adjusting procedures and how Insurers operate is invaluable when advising clients and helping manage their expectations. Veli manages his own business VB Claims, and trades successfully as a Your Claim Appointed Representative.

Rachel Gay

Contents Claim Technician

Rachel joined YourClaim in 2021 initially assisting with claims management and admin, specialising in contents claim validation Rachel uses clear and easy to follow processes to help validate, measure and present right first time contents claims. From thefts, fires and escape of water Rachel is one of the first on the scene in PPE helping to qualify and quantify contents losses.

Lee Croft

Project Manager and Site Supervisor

Lee is a carpenter by trade and a multi skilled trademan.  Where Clients are unable or prefer not to appoint a contractor or tradesmen YourClaim may offer a bespoke reinstatement package for smaller special works projects up to a value of £100,000 for a more directly managed restoration solution. Lee will often be involved with these projects and brings building knowledge to the team, invaluable in tracing and accessing hard to find leaks and solving complex buildings claim validation issues.

Get in touch

Get the guidance you need to move forward with confidence.

We’re here to help you prepare, negotiate and settle your insurance claim – on your terms, with your best interests in mind..

Right now, you’re probably in a tense, stressful situation. Either your home, your rental property or your business premises has been damaged, and you’re worried about what this means for your living arrangements or your daily operations as you go through the process of rectifying the damage and making an insurance claim.

We understand what you’re going through. And we know how to guide you towards the light at the end of the tunnel.

Your Claim has over 20 years’ experience in handling property-related insurance claims. Our loss assessors have helped hundreds of people through the exact situation you’re in right now. As well as supporting you through the claims process, they can draw upon their unique mix of building, property and insurance expertise to handle repairs, safeguard your asset against future damage, and work tirelessly to restore your building back to its former glory.

save time

Save time and resources

fast response

Fast response as standard

best results

Best results guaranteed

Fully managed service

safety first

Safety first approach

nationwide coverage

Nationwide coverage

we promise to:

our services include:

get everything you need to settle your claim – without any additional costs

Our validation and building repair service comes without any supplementary charge. Your insurer will pay all our associated expenses. All you’ll need to do is settle your insurance policy excess as required.

what our customers say...

We have recommended Your Claim services on a number of occasions. Graham’s knowledge of his subject is second to none and he always works with us to quickly understand the extent of cover available…

additional building repairs

additional building repairs

To complement our buildings insurance claims management service, we can also arrange comprehensive repairs to buildings that have suffered damage from flooding, water leaks, fires, chemical leaks, poor weather, impact, and more.

For large and complex claims, we often advise the involvement of professional advisers, such as building surveyors and structural engineers, who can provide certainty for quantum measurement and technical aspects of building reinstatement.

After getting the authorisation to take on your case, we will secure your property (or properties), then look to implement a disaster management plan that may include steps such as arranging emergency drying, stripping out damaged fabric, isolation of power and service connections, and organising the treatment and safe disposal of hazardous material and waste.

read the latest insights from our team

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view our recent case studies

Your Claim has worked with countless policyholders over the years. Click below to take a look at a selection of our most recent success stories and learn more about the work we do to make our clients’ lives easier during challenging times.

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